Last Updated: August 26, 2024
At AgentsLed, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect, how we use and protect that information, your rights as a user, and how you can contact us with any questions or concerns.
About
This privacy notice for AgentsLed ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at agentsled.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
1. Types of Data Collected
We collect various types of information from users to provide and improve our services. The data we collect includes:
- Personal Information: Names, email addresses, mailing addresses, phone numbers, dates of birth, and financial information (e.g., credit card details).
- Technical Data: IP addresses, browser type, operating system, and device information.
- Usage Data: Information on how you interact with our website, including pages visited, time spent on the site, and clickstream data.
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies to analyze site usage and personalize your experience.
We collect this data through forms on our website, cookies, and third-party analytics tools. You can manage your cookie preferences through your browser settings.
2. How Data is Used
We use the collected data to provide, maintain, and improve our services, including:
- Processing Orders and Payments: To process transactions and deliver the products and services you request.
- Providing Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer support.
- Sending Marketing Communications: To send you newsletters, promotional offers, and other marketing communications, with your consent.
- Personalizing User Experience: To customize content and recommendations based on your preferences and browsing history.
- Analyzing Site Usage: To analyze trends, monitor usage, and improve the functionality and performance of our website.
- Sharing with Third-Party Partners: We may share your information with trusted third-party partners who assist us in providing our services, such as payment processors and marketing agencies.
We do not sell your personal information to third parties. Any sharing of data is done in accordance with this Privacy Policy and applicable laws.
3. Data Storage and Security
We take the security of your personal information seriously and implement various measures to protect it, including:
- Data Storage: We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, and transmission of personal information to and from our Services is at your own risk.
- Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Security Protocols: We use encryption, firewalls, and other security technologies to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Data Breach Notification: In the event of a data breach, we will notify affected users and relevant authorities in accordance with applicable legal requirements.
4. User Rights and Choices
As a user, you have certain rights regarding your personal data, including:
- Accessing Your Data: You have the right to request access to the personal data we hold about you.
- Requesting Corrections or Deletions: You can request that we correct any inaccuracies in your data or delete your data altogether.
- Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Withdrawing Consent: If you have provided consent for the processing of your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
5. Updates to the Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
6. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: contact@agentsled.com
We are committed to resolving any privacy-related issues and ensuring that your experience with AgentsLed is positive and secure.
7. Legal Compliance
AgentsLed complies with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We adhere to the specific requirements these laws impose, including providing users with rights to access, delete, and control their personal data.
For users in the European Economic Area (EEA), we process your data in accordance with GDPR, including obtaining your consent for data processing and ensuring that your data is transferred securely.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any website you visit.